FAQs
1. What materials are used in your products?
Our products are crafted from high-quality materials, carefully selected for durability and comfort. Specific material details are provided in each product listing.
2. How should I care for my embroidered clothing?
To ensure the longevity of your embroidered clothing, we recommend machine washing on a gentle cycle with cold water and hanging it to dry. Avoid using bleach and ironing directly on the embroidery.
3. What sizes do you offer?
We offer a range of sizes for men, women, and unisex fits. Detailed size charts are available on each product page to help you choose the best fit.
4. Do you offer custom or personalized orders?
At the moment, we do not offer custom or personalized orders. However, we are always looking to expand our offerings, so stay tuned for updates!
5. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-3 business days and shipping takes an additional 3-7 business days for domestic orders. International shipping may take longer.
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
7. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Please refer to our Returns & Exchanges page for more details.
8. Do you ship internationally?
Yes, we offer international shipping to many countries. Please note that international shipping times and costs may vary depending on your location.